Shipping Policy

All products are carefully packaged to ensure the products are delivered securely without any damage. we deliver products nationally and globally.
We ship all packages via reputed courier services such as Fedex, Delhivery, DTDC,Blue Dart, India Post etc.
Shipping charges would be applicable depending upon the location the order has been placed from.
We process all order within 2 working days.

It may take around 5 to 7 days to get delivered to our customers depending upon the location.
If you need any special packaging for gift purposes, please contact us via mail within 12hours of order placed.
We are offering free shipping across India on all orders on purchase of over 1000 rupee. There is no hidden cost.
For international shipping, your product will be delivered to you within 7-10 working days.
The duties and taxes as per the respective country laws is to be borne by the customer and we do not take any responsibilities of this.

For any further information about Crystal Jewelry, you can always write to us at info.crystalveda@gmail.com

Refund of Shipping Fee

a) If the entire order is lost or undelivered to the preferred location, the complete order amount will be refunded if paid online, including the shipping fee.

b) If an order is cancelled partially, shipping charges will not be refunded. In case of whole order cancellation, shipping charges will be refunded.

c) In case item/ order is returned, shipping fee is not refunded

d) For accounts whose return behaviour does not adhere to our fair usage policy, shipping fee will be non-refundable irrespective of order value*.

*Order value is calculated after applying discounts/VAT/GST or any other applicable charges.